Avaya 33810X

Experience can be exchanged between users

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Avaya Aura® Contact Center Solution Design Sample Questions:

1. The Avaya Aura® Media Server (AAMS) delivers a high Soft DSP / Media channel density.
How many Media Processing Units (MPU) can the AAMS provide with a Large Bare Metal Server?

A) 550
B) 4450
C) 2200
D) 1100

2. Contact Center Multimedia supports a powerful Email Handler.
Which two sub-types of Email attachment files are supported? (Choose two.)

A) Instant Messaging
B) Voice Mail
C) Web Communication
D) Short Message Service

3. AMR Medicure wants to help their consumers If they have trouble doing searches on the AMR Medicure Web pages.
Which solution would meet AMR's requirements?

A) Context Store Snap-In
B) Presence Snap-In
C) Web Chat Snap-In
D) Co-Browsing Snap-In

4. The CEO of a service company wants context rich information that Is Important for better customer experience.
Which development platform allows customers to add new capabilities to their solution?

A) Avaya Performance Applications Platform
B) Avaya Experience Portal Platform
C) Avaya Applications Platform
D) Avaya Breeze™

5. What should a functional architecture discussion cover?

A) Customer evolution plans and Avaya solution to their problems
B) Network plan of the existing Infrastructure
C) A design of the needed components and Interconnections
D) Bill of Materials to quantify the costs

Solutions: