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Avaya 3001 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Voice Applications and Connectivity | - Communication services
|
| Topic 2: IP Office Architecture and Components | - IP Office system architecture
|
| Topic 3: System Installation and Initial Configuration | - Platform deployment
|
| Topic 4: User and Telephony Configuration | - Endpoint configuration
|
| Topic 5: Maintenance and Troubleshooting | - System support
|
| Topic 6: Security and Administration | - Administrative management
|
Avaya IP Office Configuration and Maintenance Sample Questions:
1. An existing IP Office customer currently has an IP500 with l4 analog trunks, thirty 2420 digital stations and 16 fax machines connected to their IP office. They have purchased a 24/30 enamel ISDN line from their provider to upgrade the trunk capacity of the system.
What must be added to the IP Office to make this work?
A) PRI24/PR130 or PR1-U Expansion Card
B) VCM32
C) ATM 16 Expansion Module
D) PRI-UNI Expansion Card
2. Which method can be used for upgrading the voice prompts on the Embedded Voicemail?
A) Voice Wizard in the Manager Application
B) Embedded Monitoring Management
C) Embedded File Management in the Manager Application
D) External File Management in the System Status Application
3. A client has an office with 40 real estate agents sharing twenty 9600 series IP telephones. A
20-channel SIP trunk on a dedicated 2 MR connection will be used.
The LAN has a 5 MB VLAN with QoS to support the VoIP traffic. The customer wants the highest voice quality while keeping Voice Compression Modulo (VCM) resource use at a minimum.
Which codecs should be used for the SIP trunk and IP telephones to meet the client requirements?
A) G.711 for the SIP trunk and G.729(a) for the IP telephones
B) G.729(a) for the SIP trunk and G.729(a) for the IP telephones
C) G.711 for the SIP trunk and G.711 for the IP telephones
D) G.729(a) for the SIP trunk and G.711 for the IP telephones
4. A CEO has a dedicated line for private incoming calls. As the company does not use voicemail, the CEO would like these calls to be routed to the Sales hunt group, if "Do Not Disturb" has been set up. Which two slops are needed to create the incoming Call Route (ICR) to meet the CEOs needs? (Choose two.)
A) Under destination create an overflow extension to route calls to the Sales hunt group.
B) Create an ARS with the DID/DDI of the CEO.
C) Create an Incoming Call Route with a default destination of the CEO.
D) Under destination enter a fallback extension and fill in the Sales hunt group call number.
5. What is the format for an ARS short rode to dial a telephone number on a SIP line with Trunk ID 20?
A) Number: N;
Telephone Number: Nsi7204441000
Feature: Dial
Line Group 20
B) Number: N;
Telephone Number: N"sipprpvider"
Feature: Dial
Line Group 20
C) Number: N;
Telephone Number: N"@sipprpvider.com"
Feature: Dial Line Group 20
D) Number: N
Telephone Number: N"@sipprpvider.com"
Feature: Dial
Line Group 20
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: C,D | Question # 5 Answer: C |



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