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IBM P6040-015 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| System Overview and Architecture | 20% | - POS Hub and peripheral connectivity - Hardware specifications for 5xx, 7xx, and 9xx models - System components and architecture |
| Installation and Configuration | 25% | - Setup procedures - Peripheral integration - Operating system installation - BIOS and firmware configuration |
| Troubleshooting and Diagnostics | 30% | - POST error codes and messages - Power and connectivity issues - Hardware fault diagnosis - Software and operating system problems |
| Maintenance and Management | 25% | - Component replacement guidelines - Service processor and event logs - Firmware updates and upgrades - Routine maintenance procedures |
IBM AnyPlace Kiosk Models 5xx 7xx and 9xx Technical Mastery (P6040-015) Sample Questions:
1. There are special precautions to follow for handling static-sensitive components such as printed circuit boards. What
are four applicable precautionary steps? (Choose four.)
A) when handling the board, touch it only on the frame or edges
B) when putting the component down, set it on top of an anti-static bag, not on the system cover or metal table
C) lessen the amount of static electricity by limiting the amount of movement made
D) keep one finger in contact with the metal frame at all times
E) wear rubber gloves to reduce static electricity and prevent cutting fingers from the sharp edges
F) once the component is removed from the anti-static bag, install it immediately
G) stand with at least one foot on an anti-static mat when installing printed circuit boards
2. In order to prevent electrostatic discharge (ESD) damage when removing or replacing parts in the IBM AnyPlace Kiosk,
which preliminary step should be taken before opening the device?
A) remove wool clothing to reduce ESD
B) connect an ESD wrist strap and cord
C) wear rubber gloves to reduce static electricity and prevent cutting fingers on the sharp edges
D) do not stand on a carpeted surface; stand on an ESD treated rubber mat
3. What is the IBM-recommended method for cleaning the plastic housing of the IBM AnyPlace Kiosk?
A) use a cleaner especially made for computer equipment
B) spray a cloth with any ammonia-based cleaner
C) spray glass cleaner on the area that needs cleaning and wipe with a paper towel
D) use a soft cloth moistened with water
4. The touch screen is totally blank. The technical specialist has checked all cable connections, verified the power source,
verified that the system is turned on, and adjusted the brightness controls. What is the next troubleshooting step?
A) replace the graphics chip
B) replace the system board
C) replace the touch screen assembly
D) replace the inverter card
5. How long is the standard warranty period for the IBM AnyPlace Kiosk Models 5xx, 7xx, and 9xx?
A) twenty-four months
B) twelve months
C) six months
D) thirty-six months
Solutions:
| Question # 1 Answer: A,B,C,F | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: B |



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