ISO ISOIEC20000LI

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ISO ISOIEC20000LI Exam Syllabus Topics:

ISO Beingcert ISO/IEC 20000 Lead Implementer Sample Questions:

1. Scenario 6: Skyver offers worldwide shipping of electronic products, including gaming consoles, flat-screen TVs. computers, and printers. In order to ensure information security, the company has decided to implement an information security management system (ISMS) based on the requirements of ISO/IEC 27001.
Colin, the company's best information security expert, decided to hold a training and awareness session for the personnel of the company regarding the information security challenges and other information security- related controls. The session included topics such as Skyver's information security approaches and techniques for mitigating phishing and malware.
One of the participants in the session is Lisa, who works in the HR Department. Although Colin explains the existing Skyver's information security policies and procedures in an honest and fair manner, she finds some of the issues being discussed too technical and does not fully understand the session. Therefore, in a lot of cases, she requests additional help from the trainer and her colleagues Based on the last paragraph of scenario 6, which principles of an effective communication strategy did Colin NOT follow?

A) Transparency and credibility
B) Appropriateness and clarity
C) Credibility and responsiveness

2. Who should verily the effectiveness of the corrective actions taken by the auditee after an internal audit?

A) An Independent auditor should be contracted to perform this evaluation
B) The internal auditor
C) The information security manager

3. Company X restricted the access of the internal auditor of some of its documentation taking into account its confidentiality. Is this acceptable?

A) No. restricting the internal auditor's access to offices and documentation can negatively affect the internal audit process
B) Yes. confidential information should not be increased by internal auditors
C) Yes. it is up to the company to determine what an internal auditor can access

4. Which option below should be addressed in an information security policy?

A) Actions to be performed after an information security incident
B) Legal and regulatory obligations imposed upon the organization
C) The complexity of information security processes and their interactions

5. What is the most important asset to Socket Inc. associated with the use of cloud storage? Refer to scenario 5.

A) Customers' personal data
B) IT provided network drives
C) Employees with access to cloud storage files

Solutions: