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ISQI CTFL-UT

CTFL-UT

Exam Code: CTFL-UT

Exam Name: ISTQB Certified Tester-Foundation Level - Usability Testing

Updated: Aug 20, 2026

Q & A: 40 Questions and Answers

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ISQI CTFL-UT Exam Syllabus Topics:

SectionObjectives
Usability Testing- Test Execution
  • 1. Moderated Testing
  • 2. Remote Testing
  • 3. Collecting Metrics
- Test Planning
  • 1. Selecting Participants
  • 2. Defining Objectives
Roles and Responsibilities- Stakeholder Collaboration
  • 1. UX Specialist Responsibilities
  • 2. Business Stakeholder Responsibilities
  • 3. Tester Responsibilities
User Surveys- Survey Techniques
  • 1. Feedback Collection
  • 2. Questionnaire Design
Selecting Appropriate Methods- Method Selection
  • 1. Testing Techniques
  • 2. Review Techniques
  • 3. Survey Techniques
Usability Reviews- Types of Usability Review
  • 1. Walkthroughs
  • 2. Checklist-Based Reviews
- Introduction and Approach
  • 1. Expert Reviews
  • 2. Heuristic Evaluation
Basic Concepts- Fundamentals
  • 1. User Experience
  • 2. Human-Centered Design
  • 3. Accessibility
  • 4. Usability
Risks in Usability, User Experience and Accessibility- Introduction
  • 1. Usability Risks
  • 2. Accessibility Risks
- Typical Risks
  • 1. Interaction Issues
  • 2. Navigation Problems
  • 3. User Errors
Usability and Accessibility Standards- Usability Standards and Manufacturer Guidelines
  • 1. ISO Usability Standards
  • 2. Platform Guidelines
- Accessibility Standards
  • 1. Accessibility Compliance
  • 2. WCAG

ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. The usability team has written a usability test report. The report has the following structure:
Executive summary (1 page)
Table of contents (1 page)
Findings and recommendations (5 pages)
Objectives (2 pages)
Purpose (2 pages)
Contacts (1 page)
Which best practice does this usability test report violate?

A) The report misses positive findings
B) The report is too long
C) The report misses a description of the evaluation method
D) The report makes use of usability jargon


2. How can the approach for conducting user surveys be summarized best?

A) Write survey plan, write schedule, select questionnaire, recruit users, remind users, communicate
B) Write survey plan, write schedule, select questionnaire, recruit users, analyze, communicate
C) Write survey plan, interview users and stakeholders, select questionnaire, recruit users, remind users, communicate
D) Write survey plan, interview users and stakeholders, select questionnaire, deploy questionnaire, analyze, communicate


3. Which of the following is the best description for a usability test session?

A) A period of time in which a usability test participant is executing tests, moderated by a moderator and observed by a number of observers.
B) A black-box test technique in which test cases are designed to execute usability scenarios.
C) A document specifying a sequence of actions for the execution of a usability test.
D) A test activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time.


4. A "usability requirement" is:

A) A requirement needed for a usability tester
B) A requirement on the usability of a component or system
C) A requirement needed to define the size of a mobile phone used in a usability test
D) A requirement how to conduct a usability test


Solutions:

Question # 1
Answer: C
Question # 2
Answer: D
Question # 3
Answer: A
Question # 4
Answer: B

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