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Oracle 1Z1-996

1Z1-996

Exam Code: 1Z1-996

Exam Name: Oracle Utilities Customer Cloud Service 2019 Implementation Essentials

Updated: Jul 23, 2026

Q & A: 70 Questions and Answers

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About Oracle 1Z1-996 Exam

Aim of the Certificate Exam

The certification exam is designed to help the candidate excel and command his future progression. It is designed to

  • Empower individuals to execute tasks with confidence and skill
  • Differentiate individual in a crowded job market
  • Provide individuals with a mark of excellence that is extremely recognized by the clients and seeks within across the industries

Reference: https://education.oracle.com/oracle-utilities-customer-cloud-service-2019-implementation-essentials/pexam_1Z0-996

Efficient product maintenance team

No matter how good the product is users will encounter some difficult problems in the process of use, and how to deal with these problems quickly becomes a standard to test the level of product service. Our Oracle Utilities Customer Cloud Service 2019 Implementation Essentials real exam materials are not exceptional also, in order to enjoy the best product experience, as long as the user is in use process found any problem, can timely feedback to us, for the first time you check our 1Z1-996 exam question performance, professional maintenance staff to help users solve problems. Our 1Z1-996 learning reference files have a high efficient product maintenance team, a professional staff every day real-time monitoring the use of the user environment and learning platform security, even in the incubation period, we can accurate solution for the user, for the use of the user to create a safer environment.

Topics to Cover

Oracle 1z0-996 certification exam is based on the learnings, key topics, and activities encountered during oracle pieces of training and implementations.

Following are the major topics along with the sub-skills, a candidate should cover while preparing for the examination. These topics will give the candidates a clear view of which topics and skills inclusive, one should focus on for the certification.

Note: The list and details are not an all-inclusive content list. Oracle reserves the right to change and update the content (topics and sub-skills) at any point in time.

  • Measurements Explain differences between initial measurements, final measurements, and usage Explain the high level process of loading measurements to calculating usage Explain derived values and their association with the final measurements Configure new derive value algorithm Explain different types of IMDs and differences between them Explain IMD exception statuses and Automatic Retry functionality

  • Billing Maintain and Manage Bill Segments Complete Bills

  • Operational Device Management Explain assets and components Explain specifications and asset relationship

  • Usage Explain usage calculation process Explain usage transactions and usage subscriptions Use Get Scalar Details usage rule and retrieve scalar measurements for scalar internal measuring components

  • Rates Manage and Apply Rates for individual commodities and customer Apply Proration Apply Bill Factors

  • Payments Manage and Maintain Payments Manage Overpayment and Payment Distribution

  • Service Points and Install Events Explain the concept of the install event Describe the relationship between devices and service points

  • FieldWork and Service Order Management Explain Service Order Activity Explain Service Order Children Activities

  • Financial Transactions Manage and Maintain Financial transactions

  • Adjustments Ability to configure and manage payment adjustments

  • VEE Explain the difference between critical validations, validation rules, and their executions Explain the concept of VEE process Ability to configure VEE groups containing base package VEE rules Ability to apply VEE group to device or device types Ability to configure eligibility criteria and criteria field value retrieval algorithms Explain categories of IMD exceptions

  • Monitor Overdue Debts Ability to Configure and Manage Credit & Collections Manage Payment Arrangements and Pay Plans

  • Usage Subscription Explain usage subscriptions Explain relationships between measuring components, service points, and usage subscriptions Set up and design admin data required to configure a usage subscription

  • Customer Information Manage and Maintain Customer information based on the need and requirement

  • Devices and Measuring Concepts Explain the measuring component and its structures Explain the relationship between devices and measuring components Explain different types of measuring components Ability to Configure device types Ability to Configure measuring component types Ability to Configure device config type Ability to associate measuring component to the device

The candidate needs to go through and be proficient in every topic.

Brief Details

Following are the quick details related to the Oracle 1z0-996 Certification Exam

  • Exam Voucher: Candidates can purchase the exam vouchers on Oracle Education Portal. Voucher is valid for 6 months from the date of issue and is like a gift voucher which will get forfeited if not used within 6 months.

  • Exam Registration: Candidates willing to appear for the exam have to purchase the exam voucher. Post purchasing the voucher, the candidate can register for the examination on Oracle Education Portal

  • Exam Name: Oracle Utilities Customer Cloud Service 2019 Implementation Essentials

  • Exam type: Multiple Choice Questions

  • Exam Price: $245 (USD) Price may vary for a country based on the localized currency rates

  • Duration: 120 minutes

  • Exam Mode: Online Proctored Exam. Candidates can take the examination from any place at any time as per their convenience. Candidates also have the option to give exams at any of the authorized training centers. Candidates can select the exam mode based on their convenience at the time of registration.

  • Number of Questions: 70 Questions

  • Exam Code: 1z0-996

  • Pass Score: 68%

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Oracle 1Z1-996 Exam Syllabus Topics:

SectionWeightObjectives
Devices, Measuring Components and Service Points20%- Install events and lifecycle management
- Configure device types, measuring component types, and device configurations
- Concepts of measuring components, devices, and service points
- Relationships between devices, measuring components, and service points
Usage and Usage Subscriptions15%- Usage calculation process
- Configure and manage usage subscriptions
- Usage transactions and usage subscriptions
Measurements, VEE and IMD Processing20%- IMD statuses, exceptions and automatic retry
- Validation, Estimation and Editing (VEE) rules and exceptions
- Derived values and measurement processing
- Types of Initial Measurement Data (IMD)
Customer Information Management15%- Maintain and manage customer accounts and profiles
Fieldwork and Service Order Management15%- Service Order orchestrator and child activities
- Configure and manage service order workflows
Financials, Billing and Payments15%- Billing process, bill segments and rates
- Payments, overpayments and payment distribution
- Manage financial transactions and adjustments
- Credit, collections and overdue processes
1Z1-996 Related Exams
1z0-996-22 - Oracle Utilities Customer Cloud Service 2022 Implementation Professional
1Z0-996-21 - Oracle Utilities Customer Cloud Service 2021 Implementation Essentials
1Z0-996-20 - Oracle Utilities Customer Cloud Service 2020 Implementation Essentials
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