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Peoplecert CMS7 Deutsch

CMS7-Deutsch

Exam Code: CMS7-Deutsch

Exam Name: ITIL V3 Foundation (CMS7 Deutsch Version)

Updated: Jul 23, 2026

Q & A: 370 Questions and Answers

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Peoplecert CMS7 Deutsch Exam Syllabus Topics:

SectionWeightObjectives
Key Principles and Models15%- Service Portfolio
- Process Model
- Deming Cycle
- Governance Model
Functions and Roles10%- Application Management
- Service Desk
- Technical Management
- Key Roles
- IT Operations Management
Service Management as a Practice15%- Concept of Service and Service Management
- Governance and Best Practice
- Stakeholders and Value Creation
Selected ITIL Processes25%- Service Asset and Configuration Management
- Release and Deployment Management
- Service Level Management
- Problem Management
- Change Management
- Incident Management
Technology and Architecture5%- Architectural Considerations
- Enabling Technology
ITIL Service Lifecycle20%- Service Strategy
- Service Transition
- Service Design
- Continual Service Improvement
- Service Operation
Generic Concepts and Definitions10%- Key Terminology
- Service Level Agreements
- Service Assets and Configuration

Peoplecert ITIL V3 Foundation (CMS7 Deutsch Version) Sample Questions:

1. Welcher Prozess ist für häufig auftretende Veränderungen bei geringem Risiko und geringen Kosten verantwortlich?

A) Zugriffsverwaltung
B) Incident Management
C) Erfüllung anfordern
D) Release- und Bereitstellungsverwaltung


2. Welche der folgenden Ziele verfolgt das Lieferantenmanagement?
1. Verhandlung und Vereinbarung von Verträgen
2. Aktualisierung der Lieferanten- und Vertragsdatenbank
3. Planung eines möglichen Abschlusses, einer Verlängerung oder Verlängerung von Verträgen
4. Verwaltung der Beziehungen zu internen Lieferanten

A) nur 1, 3 und 4
B) nur 1, 2 und 3
C) Keine der oben genannten
D) nur 2, 3 und 4


3. Welche der folgenden Aussagen zur Meldung und Protokollierung von Vorfällen ist richtig?

A) Vom technischen Personal gemeldete Vorfälle müssen als Probleme protokolliert werden, da das technische Personal Infrastrukturgeräte und keine Dienste verwaltet
B) Vorfälle können von jedem gemeldet werden, der eine Störung oder potenzielle Störung des normalen Betriebs feststellt. Dies schließt technisches Personal ein
C) Vorfälle können nur von Benutzern gemeldet werden, da sie nur die einzigen Personen sind, die wissen, wann ein Dienst unterbrochen wurde
D) Alle Anrufe an den Service Desk müssen als Vorfälle protokolliert werden, um die Meldung von Service Desk-Aktivitäten zu unterstützen


4. Großereignisse erfordern?

A) Weniger Dokumentation
B) Getrennte Verfahren
C) Längere Zeitskalen
D) Weniger dringend


5. Die Sanierungsplanung wird am besten wie folgt beschrieben:

A) Planen, wie die Änderungsanforderung einer fehlgeschlagenen Änderung angezeigt wird
B) Planen, wie ein Benutzer für eine fehlgeschlagene Änderung entschädigt wird
C) Planen, wie die Kosten einer Änderung erstattet werden
D) Planung der erforderlichen Schritte, wenn eine Änderung nicht erfolgreich ist


Solutions:

Question # 1
Answer: C
Question # 2
Answer: B
Question # 3
Answer: A
Question # 4
Answer: B
Question # 5
Answer: D

CMS7-Deutsch Related Exams
PC0-004 - Peoplecert PRINCE2 Foundation Exam
DevOps-Leader - DevOps Leader v2.2 Exam
CMS7 - ITIL V3 Foundation
PC0-001 - ITIL 2011 Foundation
ITILFNDv5 - ITIL Foundation (Version 5)
Related Certifications
PeopleCert DevOps
Peoplecert Certification
ITIL Practitioner Level
Peoplecert IT Infrastructure Library
Peoplecert ITIL
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