Salesforce AP-212

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Salesforce AP-212 Exam Syllabus Topics:

Salesforce Loyalty Management Accredited Professional Sample Questions:

1. Northern Trail Outfitters would like to encourage sustained engagement with its brand over time, the company has created a Promotion that issues a bonus reward to members who make three purchases in a single month.
What type of Loyalty Promotion should the Administrator use?

A) Cumulative Promotion
B) Standard Promotion
C) Aggregate Promotion
D) Joint Promotion

2. A hotel group has finished setting up its Loyalty program and now wants to provide its Loyalty members with live updates about their program membership. They are looking for a solution that lets members view their membership details whenever they want to, and expect that this can be implemented without a need for complex customization.
Using the available product features of Loyalty Management. Which three tasks should an Administrator implement to meet the Hotel group's requirements?

A) Associate the site with the new Hotel Group Loyalty Program
B) Add Loyalty lightning components to the site that show members their Loyalty program details, points balance, recent transactions, and currently assigned tiers.
C) Connect the website to the hotel's payment gateway
D) Create a site using the Experience Cloud site template called the Loyalty Member Portal
E) Associate the site with the new Hotel Group Loyalty Program using API integration endpoints

3. A loyalty Program has two existing partners, a snacks manufacture and a beverages importer. There are two new products that need to be directly associated with the respective partner products within the loyalty partner product section.
The below products have been added to the system and are available under the product objects.
Chocolate cookies, linked with product category snacks
Green soda from beverage importer
Which two steps should an Administrator take to fulfill task with the least effort?

A) Add the partner in the Lookup on the Chocolate cookie product.
B) Choose ''Product" option and map the green soda to the partner
C) Choose ''Category'' option and map the Chocolate cookies to the partner.
D) Add the partner in the lookup on the snack product

4. What are the three essential steps to establish a Loyalty promotion with Salesforce CDP and Marketing Cloud?
Select three

A) Automatically Generate a New Individual Relationship
B) Activate and Publish the Segment
C) Enable Connector Settings on all the Loyalty Objects E. Enable Service Connector for Promotion Escalations.
D) Transmit Loyalty Promotion Segments to Marketing Cloud

5. A large retail company wants to award its customers 500 points when they join the Loyalty Program.
Which two configuration tasks below will be required to enable this type of award?

A) Create a Transaction Journal with an Activity type of ''Enrollment'' that needs to be created when the customer signs up to join the Loyalty Program.
B) Create a Loyalty Partner and associate one of the Partner's products that must be purchased to award the
500 points.
C) Create a Benefit that adds 500 points when the new member reaches the Top Platinum Level tier.
D) Create a Process rule that awards 500 points when the Activity Type ='Enrollment''.

Solutions: