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Avaya 132-S-708

132-S-708

Exam Code: 132-S-708

Exam Name: Avaya Voice Self-Service Design Elective Exam

Updated: Jul 19, 2026

Q & A: 77 Questions and Answers

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Avaya 132-S-708 Exam Syllabus Topics:

SectionObjectives
Topic 1: Design Tools- Development and design tools
  • 1. Tool usage with Voice Portal and Interactive Response
  • 2. VoiceXML application design basics
  • 3. Avaya Dialog Designer capabilities
Topic 2: Solution Integration and Implementation- Integration with contact center solutions
  • 1. Interaction Center connectors
  • 2. Routing and agent transfer logic
  • 3. Database and CTI integration methods
Topic 3: Speech and Media Components- Speech interface elements
  • 1. Text-to-Speech and Speech Recognition
  • 2. Media processing platforms
  • 3. Hardware and software components
Topic 4: Voice Self-Service Solution Design- Avaya Voice Self-Service architecture
  • 1. Integration with telephony and contact center systems
  • 2. Design and sizing considerations
  • 3. Solution components overview

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