PDF Version DemoMobile Devices
Generally, this domain emphasizes hardware installation skills. It will test your ability to install or configure laptop hardware and its components, install a wide range of components within the laptop display, adopt the most suitable laptop features, and describe the features of mobile devices among other topics.
Reference: https://certification.comptia.org/training/self-study/books/a-220-1001-220-1002-study-guide
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CompTIA 220-1001 Exam Syllabus Topics:
| Topic | Details |
|---|---|
Mobile Devices - 14% | |
| Given a scenario, install and configure laptop hardware and components. | 1. Hardware/device replacement
|
| Given a scenario, install components within the display of a laptop. | 1. Types
2. WiFi antenna connector/placement |
| Given a scenario, use appropriate laptop features. | 1. Special function keys
3. Port replicator 4. Physical laptop lock and cable lock 5. Rotating/removable screens |
| Compare and contrast characteristics of various types of other mobile devices. | 1. Tablets 2. Smartphones 3. Wearable technology devices
4. E-readers |
| Given a scenario, connect and configure accessories and ports of other mobile devices. | 1. Connection types
2. Accessories
|
| Given a scenario, configure basic mobile device network connectivity and application support. | 1. Wireless/cellular data network (enable/disable)
5. PRI updates/PRL updates/ baseband updates |
| Given a scenario, use methods to perform mobile device synchronization. | 1. Synchronization methods
4. Software requirements to install the application on the PC 5. Connection types to enable synchronization |
Networking - 20% | |
| Compare and contrast TCP and UDP ports, protocols, and their purposes. | 1. Ports and protocols
2. TCP vs. UDP |
| Compare and contrast common networking hardware devices. | 1. Routers 2. Switches
3. Access points
13. Ethernet over Power |
| Given a scenario, install and configure a basic wired/wireless SOHO network. | 1. Router/switch functionality 2. Access point settings 3. IP addressing 4. NIC configuration
5. End-user device configuration
8. Firewall settings
9. QoS
|
| Compare and contrast wireless networking protocols. | 1. 802.11a 2. 802.11b 3. 802.11g 4. 802.11n 5. 802.11ac 6. Frequencies
7. Channels
9. NFC 10. RFID 11. Zigbee 12. Z-Wave 13. 3G 14. 4G 15. 5G 16. LTE |
| Summarize the properties and purposes of services provided by networked hosts. | 1. Server roles
|
| Explain common network configuration concepts. | 1. IP addressing
3. DHCP
5. Subnet mask 6. Gateway 7. VPN 8. VLAN 9. NAT |
| Compare and contrast Internet connection types, network types, and their features. | 1. Internet connection types
2. Network types
|
| Given a scenario, use appropriate networking tools. | 1. Crimper 2. Cable stripper 3. Multimeter 4. Tone generator and probe 5. Cable tester 6. Loopback plug 7. Punchdown tool 8. WiFi analyzer |
Hardware - 27% | |
| Explain basic cable types, features, and their purposes. | 1. Network cables
2. Video cables
|
| Identify common connector types. | 1. RJ-11 2. RJ-45 3. RS-232 4. BNC 5. RG-59 6. RG-6 7. USB 8. Micro-USB 9. Mini-USB 10. USB-C 11. DB-9 12. Lightning 13. SCSI 14. eSATA 15. Molex |
| Given a scenario, install RAM types. | 1. RAM types
2. Single channel |
| Given a scenario, select, install and configure storage devices. | 1. Optical drives
3. Magnetic hard drives
5. Flash
6. Configurations
|
| Given a scenario, install and configure motherboards, CPUs, and add-on cards. | 1. Motherboard form factor
2. Motherboard connectors types
3. BIOS/UEFI settings
4. CMOS battery
7. Cooling mechanism
|
| Explain the purposes and uses of various peripheral types. | 1. Printer 2. ADF/flatbed scanner 3. Barcode scanner/QR scanner 4. Monitors 5. VR headset 6. Optical drive types 7. Mouse 8. Keyboard 9. Touchpad 10. Signature pad 11. Game controllers 12. Camera/webcam 13. Microphone 14. Speakers 15. Headset 16. Projector
17. External storage drives |
| Summarize power supply types and features. | 1. Input 115V vs. 220V 2. Output 5V vs. 12V 3. 24-pin motherboard adapter 4. Wattage rating 5. Number of devices/types of devices to be powered |
| Given a scenario, select and configure appropriate components for a custom PC configuration to meet customer specifications or needs. | 1. Graphic/CAD/CAM design workstation
2. Audio/video editing workstation
3. Virtualization workstation
4. Gaming PC
7. Thin client
|
| Given a scenario, install and configure common devices. | 1. Desktop
|
| Given a scenario, configure SOHO multifunction devices/printers and settings. | 1. Use appropriate drivers for a given operating system
2. Device sharing
3. Public/shared devices
|
| Given a scenario, install and maintain various print technologies. | 1. Laser
6. 3D printers
|
Virtualization and Cloud Computing - 12% | |
| Compare and contrast cloud computing concepts. | 1. Common cloud models
2. Shared resources
3. Rapid elasticity
10. Virtual application streaming/cloud-based applications
11. Virtual desktop
|
| Given a scenario, set up and configure client-side virtualization. | 1. Purpose of virtual machines 2. Resource requirements 3. Emulator requirements 4. Security requirements 5. Network requirements 6. Hypervisor |
Hardware and Network Troubleshooting - 27% | |
| Given a scenario, use the best practice methodology to resolve problems. | - Always consider corporate policies, procedures, and impacts before implementing changes 1. Identify the problem
2. Establish a theory of probable cause (question the obvious)
3. Test the theory to determine cause
4. Establish a plan of action to resolve the problem and implement the solution |
| Given a scenario, troubleshoot problems related to motherboards, RAM, CPUs, and power. | 1. Common symptoms
|
| Given a scenario, troubleshoot hard drives and RAID arrays. | 1. Common symptoms
|
| Given a scenario, troubleshoot video, projector, and display issues. | 1. Common symptoms
|
| Given a scenario, troubleshoot common mobile device issues while adhering to the appropriate procedures. | 1. Common symptoms
2. Disassembling processes for proper reassembly
|
| Given a scenario, troubleshoot printers. | 1. Common symptoms
|
| Given a scenario, troubleshoot common wired and wireless network problems. | 1. Common symptoms
|
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