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Salesforce AP-211

AP-211

Exam Code: AP-211

Exam Name: Salesforce Accredited Agentforce Health Professional

Updated: Nov 13, 2026

Q & A: 123 Questions and Answers

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AP-211 exam dumps

Salesforce AP-211 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Discovery: This domain covers identifying customer personas and stakeholders, defining required capabilities from use cases, and gathering functional and technical requirements to achieve desired business outcomes.
Topic 2
  • Deploy: This domain addresses pre-deployment and post-deployment steps for specific use cases and Health Cloud capabilities, along with managing technical aspects through Mobile app capabilities.
Topic 3
  • Design: This domain encompasses creating Health Cloud solution designs using best practices, modeling healthcare entities with appropriate objects, determining specific capabilities to use, defining success metrics and reporting, implementing security and compliance, developing integration strategies, and creating data migration plans.
Topic 4
  • Implement: This domain focuses on installing Health Cloud, configuring applications and OmniStudio components, customizing features, implementing integrations and APIs, configuring security rules, and establishing reporting.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-health-cloud-ap---AP-211

Salesforce Accredited Agentforce Health Professional Sample Questions:

Question #1
While a consultant is implementing Integrated Care Management for a customer, the customer requests that a change is made to the Care Plan creation wizard. Which underlying component should the consultant customize to achieve this?

A. OmniScript
B. Flow
C. Field Sets
D. FlexCard


Question #2
Bloomington Caregivers is implementing Home Health scheduling with Health Cloud. It must ensure that those who need to schedule the visits have the right permission set license. Which permission set license should a consultant assign in this scenario?

A. Execute Health Scheduling
B. Healthcare Visit Manager
C. Field Dispatch Scheduler
D. Manage Home Health


Question #3
Bloomington Caregivers needs to monitor care plan adherence for the patients at various facilities within its network. What is available to extend the reporting capability of Health Cloud?

A. Reporting unmanaged package
B. CRM Analytics for Health Cloud
C. Care Management Extension
D. Insights for Health Cloud


Question #4
A payer needs to triage provider and care team inquiries around member plan benefits and member care. The agents also need to be informed about changes in records that require attention. Which three permission set licenses should a consultant assign to the security model for these users?

A. OmniStudio User permission set license
B. Health Cloud Platform permission set license
C. Contact Center for Health Cloud permission set license
D. CRM Content User permission set license
E. Service Cloud User permission set license


Question #5
An administrator for Bloomington Caregivers has added an Enhanced Timeline to an existing Patient Lightning page showing patient interactions, including records from a custom object developed to track caregiver preferences. What else should the administrator complete post deployment of the enhanced timeline?

A. Add the custom object to the Timeline after deployment, then add it to the Timeline component.
B. Assign the users permissions to be able to view the Timeline before adding it to the Timeline component.
C. Activate the Timeline configuration and verify user permissions.
D. Add the Timeline component to the Patient Lightning page and activate the Timeline.


Solutions:

Question #1
Correct Answer: A
Question #2
Correct Answer: D
Question #3
Correct Answer: B
Question #4
Correct Answer: A,B,C
Question #5
Correct Answer: D

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