Avaya 33160X

Efficient product maintenance team

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Avaya Workforce Engagement Support Certified Sample Questions:

1. The installer is doing the license activation.
Which three statements about the license process for Avaya Workforce Engagements are true?
(Choose three)

A) It provides Access to oaccess.verint.com/LiscenseActivate.aspx to activate the license.
B) It provides Access to veinte.com/wfo to activate the license.
C) It requires both the License Reference number (LRN) and license registration key
D) The license site requires the license registration key and Avaya Purchase Order (APO) number
E) In case of multiple servers, it is just one XML license file.

2. In which migration process to Avaya Workforce Engagement can the test mode migration be used?

A) Server reuse
B) Site migration
C) In-place
D) Side-by-side

3. You are assigning Archive server roles in the Framework Enterprise Manager Which server role provides all Access to the Archive Database?

A) Central Archive
B) Content Server
C) Archive database
D) Interaction Applications

4. Which statement about Central Archive is true?

A) It archives 100% of recordings (Compliance).
B) It pulls and archives specified recordings from a local recorder only.
C) The archive role resides on the recorder.
D) It uses campaigns (rules) to determine which recordings to archive.

5. A technician is preparing to setup an Avaya Contact Recorder Advanced (ACRA), following the basic recorder configuration for according to the Recorder Configuration and Administration Guide Which task is the customer's responsibility?

A) Set up the server, Including VM settings, NICs and disks
B) Install WFO software and any required hotfixes
C) Configure the recorder server roles
D) Verify the server using the SR validation

Solutions: