Avaya 33160X

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Avaya 33160X Exam Syllabus Topics:

Avaya Workforce Engagement Support Certified Sample Questions:

1. Which three statements about the Avaya Workforce Engagement server definition are true? (Choose three)

A) The same hardware can be used for multiple severs
B) SQL Server must be installed on this server
C) The server can be hosted on several diferent hardware types
D) Two or more physical servers can have the same installed platform
E) The server is located in the desktop zone

2. A technician is preparing for the slipstream installation in Avaya Workforce Engagement.Which twostatementsabout slipstream installation are true? (choose two)

A) Install the Avaya Workforce Engagement base software,followedby the WFO update Package and the HFR package.
B) Install the WFO Update package, as well as necessary stand-alone KBs at the same time.
C) Install the Avaya Workforce Engagement base software,followedby the HFR Package.
D) Install the HFR package first, then thelatestWFO update package, as well as necessary stand-alone KBs in the sequence.

3. A technician is preparing to setup an Avaya Contact Recorder Advanced (ACRA), following the basic recorder configuration for according to the Recorder Configuration and Administration Guide Which task is the customer's responsibility?

A) Set up the server, Including VM settings, NICs and disks
B) Install WFO software and any required hotfixes
C) Configure the recorder server roles
D) Verify the server using the SR validation

4. You are analysing the IP Capture log for troubleshooting an integration recording issue. Which statement is true about the information Included in this log?

A) It received CTI events.
B) It showed CTI statistics.
C) It showed CTI metadata association.
D) It recorded management information.

5. A technician has installed Screen Capture on an employee Workstation and reads to verify if Screen Capture is running. The technician checks Task Manager Which two processes must be running to ensure that communication with the recorder is enabled for capturing the screen? (Choose two)

A) ScreenCapture.exe
B) WCapW32.exe
C) Wcapwlistener.exe
D) ScreenRecorder.exe

Solutions: